• Each bag contains focals of different characters

•  All bags will be opened on live. If a bag contains a heart-shaped bead, get one extra bag.

• We guarantee you’ll receive at least twice the number of bags you purchase. If not, we’ll make up the difference to double the quantity.

• Once you choose to purchase, the focals cannot be exchanged after bags are opened. Cancelling order  twice will result directly in a ban from the live.

🚚Shipping & Delivery (worldwide shipping)

  1. United States Regular Areas

• Delivery usually takes 10 business days.
• Free shipping 

  2. United States Remote Areas (Hawaii, Alaska)

• Delivery usually takes 12-16 business days.
• Free shipping 

  3. Other areas 

• Delivery usually takes 10 business days.
• Free shipping 

【To Track Your Order】

After your order is shipped, you'll receive an email confirming the shipment and containing tracking information for your order. Please note that it may take up to 48-72 hours for the tracking information to show up on the carrier's tracking site.

To track your order, you can visit our website and easily locate your ordered item.

🔔Contact US

If you need any help, please contact our email (contact@cutebela.com)
We will respond within 24 hours.